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Mike Halsey

Live online courses, books, and videos on O’Reilly

Books

The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users

Troubleshooting and Supporting Windows 11: Creating Robust, Reliable, Sustainable, and Secure Systems

The Green IT Guide: Ten Steps Toward Sustainable and Carbon-Neutral IT Infrastructure

Windows 10 Troubleshooting: Learn to Troubleshoot and Repair Windows 10 Problems Like the Pros Do

Windows 11 Made Easy: Getting Started and Making It Work for You

The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users

Windows 10 Troubleshooting

The Windows 10 Productivity Handbook: Discover Expert Tips, Tricks, and Hidden Features in Windows 10

The Windows 10 Accessibility Handbook: Supporting Windows Users with Special Visual, Auditory, Motor, and Cognitive Needs

Beginning Windows 10: Do More with Your PC

Videos

See all

Building a Bomb-Proof Backup Strategy

Manually Removing Viruses and Malware from Windows 7

Essential Troubleshooting Tips for Windows 7

Setting up and Configuring a new PC

Using Virtualization tools in Windows 7

Getting Started with Windows 8

Diagnosing and Repairing Difficult Problems in Windows 7

Managing Family Safety in Windows 7

Bio

Mike Halsey is a Microsoft Most Valuable Professional (MVP) for "Windows Expert - Consumer" and the author of many Windows books including "Troubleshooting Windows 7 Inside Out", "Windows 8: Out of the Box", "Troubleshoot and Optimize Windows 8 Inside Out" and "Beginning Windows 8".

Mike provides technical support on his website, TheLongClimb.com. You can keep up to date with all of Mike's events, articles and get access to exclusive giveaways on Facebook, Twitter and YouTube.

He has worked for many years in second and third-line IT support, and also works as a teacher of English, maths and ICT, helping those without qualifications and the long-term unemployed gain what is for some, their first ever qualifications. Mike lives in Sheffield (Yorkshire) UK with his rescue border collie, Jed.