Media praise for Essential Business Process Modeling

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"BPM has many flavors attached to it, and after reading Essential Business Process Modeling (great book), I've only scratched the tip of what makes BPM one of the easiest yet equally hardest concept to master"
-- Scott Barnes, MossyBlog.com

"Author Michael Havey, has written an outstanding book that provides [business process management] concepts, standards, and substantial examples of the technology in action."
-- John Vacca, "Tech Write Independent Reviewer", Amazon.com