1. The Big Picture

   1. Chapter 1 Outlook "in a Nutshell"

      1. Mail
      2. Calendar
      3. Contacts
      4. Tasks
      5. Notes
      6. Journal

   2. Chapter 2 Installing Outlook

      1. Installation Overview
      2. Configuring IMO Outlook
      3. Configuring CW Outlook
      4. Reconfiguring an Installed Service Option
      5. Outlook's Startup Options
      6. When Things Go Bump in the Night

   3. Chapter 3 Program Insights

      1. Outlook Information Stores
      2. Address Books
      3. Forms
      4. A Primer on Views and Print Styles
      5. The Power of Categories
      6. Finding Your Stuff
      7. Organize
      8. Getting Help

   4. Chapter 4 Outlook's Navigation Tools

      1. Adaptive Menus and Toolbars
      2. The Customize Dialog
      3. Customizing Menus
      4. Context Menus
      5. Toolbars
      6. The Outlook Bar and Folder Tree

   5. Chapter 5 Mail Editors

      1. Mail Editor Choices
      2. Three Ways to Send Email
      3. Unsolicited Advice
      4. Default Message Options
      5. Using Outlook's Editors

2. Menu Reference

   1. Chapter 6 Mail

   2. Chapter 7 Calendar

   3. Chapter 8 Contacts

   4. Chapter 9 Tasks

   5. Chapter 10 Notes

   6. Chapter 11 Journal

3. Beyond the Basics

   1. Chapter 12 Import and Export

      1. Field Mapping
      2. Importing Data
      3. Exporting Data
      4. Import/Export: Not Just for File Transfer

   2. Chapter 13 File Management

      1. Archive and Backup
      2. File and Folder Management 101
      3. Using the Inbox Repair Tool
      4. Using Multiple PSTs
      5. File Management Synopsis

   3. Chapter 14 Collaborating with Outlook

      1. Net Folders
      2. Internet Free/Busy

   4. Chapter 15 Security and Encryption

      1. A Primer on Encryption
      2. Sending and Receiving Signed Messages

   5. Chapter 16 Outlook and the Palm

      1. Installation and Setup
      2. Fields, Folders, and the Palm
      3. Synchronizing the Palm and Outlook

   6. Chapter 17 Outlook and Exchange

      1. Storage Locations
      2. Sharing Information Under Exchange
      3. Out of Office Replies
      4. Recalling Messages
      5. Troubleshooting

   7. Chapter 18 Working with VBA

      1. What Is VBA?
      2. A VBA Language Primer
      3. The Outlook Object Model
      4. The VBA Editor in Outlook
      5. Code Examples

4. Appendixes

   1. Appendix A Keyboard Shortcuts

   2. Appendix B Registry Keys

   3. Appendix C Command-Line Switches

   4. Appendix D Tip Reference

1. Colophon

Our look is the result of reader comments, our own experimentation, and feedback from distribution channels. Distinctive covers complement our distinctive approach to technical topics, breathing personality and life into potentially dry subjects. The animal on the cover of Outlook 2000 in a Nutshell is a herring gull, whose common name is the seagull. An adult herring gull is a large bird with a white underside, a gray topside, black-tipped wings with white spots, pink legs, and a yellow beak. Adults reach a size of approximately twenty inches long, with a wingspan of up to sixty inches. Young herring gulls are a brown-gray color with black bills. They mature in color and size at around four years of age.

These birds live along the water in North America, primarily in Alaska and Canada and down the Atlantic coast. They also live in the northern part of the Pacific Ocean off the coast of Japan, as well as in several countries in western Europe.

They nest in large groups, have a typical loud gull call, are bold, and are excellent scavengers. They hunt for fish by diving into the water, though not totally submerging themselves. They also take young chicks and eggs from unguarded bird nests. Many can be found in or around garbage dumps, beaches, or parking lots, foraging for food. Though sometimes considered a pest, herring gulls help keep such places free of waste, so they are a protected species in many areas. Colleen Gorman was the production editor and proofreader, and Clairemarie Fisher O'Leary was the copyeditor for Outlook 2000 in a Nutshell. Nicole Arigo and Jeff Holcomb provided quality control. Emily Quill and Ann Schirmer provided production support. Ellen Troutman-Zaig wrote the index.

Hanna Dyer designed the cover of this book, based on a series design by Edie Freedman. The cover image is a 19th-century engraving from the Dover Pictorial Archive. Emma Colby produced the cover layout with QuarkXPress 3.32 using Adobe's ITC Garamond font.

Alicia Cech designed the interior layout. Mike Sierra implemented the design in FrameMaker 5.5.6. The text and heading fonts are ITC Garamond Light and Garamond Book. The illustrations that appear in the book were produced by Robert Romano and Rhon Porter using Macromedia FreeHand 8 and Adobe Photoshop 5. This colophon was written by Nicole Arigo.