Administrators spend much of their time on workstation problems, those user and logon problems that keep the helpdesk phone jingling. From forgotten passwords to user-caused destruction of workstation environments, the problems are ongoing and unremitting. This troubleshooting guide helps administrators assess problems logically, covering everything from lockouts and freezes to remote administration on NT 4.0 and Win9x workstations.

Administrators spend much of their time and energy on workstation problems, those user and logon problems that keep the helpdesk phone jingling. From forgotten passwords to user-caused destruction of workstation environments, the problems are ongoing and unremitting. Some administrators have a real instinct for these kinds of problems; they "smell" the source and know right away what the solution is. Most of us, however, have to assess the problem logically. This book helps you take that approach.

Aimed at administrators who run networks with Windows NT 4.0 Workstation, Windows 95, and Windows 98 clients Managing Windows NT Logons puts those common problems and solutions into a volume that administrators can keep at hand and use easily.

One of the most frustrating things an administrator can hear is the user complaint "my computer won't start," but Chapter 1 talks about the various startup problems you may encounter with your hardware, operating system, or domain server. Startup is only one area where you might encounter a logon emergency. Maybe the difficulty lies in the password, the logon script, or perhaps even the resource access. Managing Windows NT Logons even tells you how to manage workstations and fix problems remotely. Whatever it is, this book is a useful, to-the-point reference that will help you put out fires quickly and free up your time to do more important work.

This book covers:

• Lockouts and freezes
• Forced password changes
• Replication and execution problems with the Logon Script
• Local, roaming, and mandatory profiles
• Domains and servers, the Network Neighborhood, and peripherals
• Control of user activity
• Remote administration on NT 4.0 and Win9x workstations
• Command line incantations