Written in the voice of "Meg," a popular AOL character, The Insider's Guide to America Online is an intermediate reference to America's number one online service, covering the latest technical tips to the coolest content areas. It also contains a preview of the next generation of AOL, AOL 4.0.

Meg, AOL's "Insider," is a popular figure on America Online, the host of virtually all of AOL's "Help" areas. Based on a real person (Miriam E. Grossman, a project leader in the AOL Network Programming division), she is lively, casual, and "in the know." The Insider's Guide to America Online is an exciting new book that captures, for the first time, an insider's view of the nation's number one online service. It is also the first AOL book based around a personality, one that AOL members will recognize. And, perhaps most important, it is one of the first books to address the intermediate to advanced user of AOL, and computer services in general. Basic, introductory material is readily available to AOL members and potential members. However, the vast majority of America Online books are bland "how to get started" manuals, and most assume that their readers are beginners. The Insider's Guide improves and augments this reference category by offering a savvy, inside track guide to AOL. The Insider's Guide to America Online covers the entire service, from the latest technical tips to the coolest content areas. Chapters are organized by topic (Sports, Entertainment, etc.) so that readers can use the book as an AOL directory. It also contains a preview and introduction to the latest 4.0 software, the next generation of AOL.