Description
What do Amazon's product reviews, eBay's feedback score system, Slashdot's Karma System, and Xbox Live's Achievements have in common? They're all examples of successful reputation systems that enable consumer websites to effectively manage and present user contributions. This book shows you how to design and develop reputation systems for your own sites or web applications, written by experts who have designed web communities for Yahoo! and other prominent sites.
Table of Contents
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Reputation Defined and Illustrated
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Chapter 1 Reputation Systems Are Everywhere
- An Opinionated Conversation
- People Have Reputations, but So Do Things
- Reputation Takes Place Within a Context
- We Use Reputation to Make Better Decisions
- The Reputation Statement
- Reputation Systems Bring Structure to Chaos
- Reputation Systems Deeply Affect Our Lives
- Reputation on the Web
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Chapter 2 A (Graphical) Grammar for Reputation
- The Reputation Statement and Its Components
- Molecules: Constructing Reputation Models Using Messages and Processes
- Complex Behavior: Containers and Reputation Statements As Targets
- Solutions: Mixing Models to Make Systems
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Extended Elements and Applied Examples
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Chapter 3 Building Blocks and Reputation Tips
- Extending the Grammar: Building Blocks
- Practitioner’s Tips: Reputation Is Tricky
- Making Buildings from Blocks
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Chapter 4 Common Reputation Models
- Simple Models
- Combining the Simple Models
- When and Why Simple Models Fail
- Reputation from Theory to Practice
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Building Web Reputation Systems
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Chapter 5 Planning Your System’s Design
- Asking the Right Questions
- Better Questions
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Chapter 6 Objects, Inputs, Scope, and Mechanism
- The Objects in Your System
- Determining Inputs
- Constraining Scope
- Generating Reputation: Selecting the Right Mechanisms
- Practitioner’s Tips: Negative Public Karma
- Draw Your Diagram
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Chapter 7 Displaying Reputation
- How to Use a Reputation: Three Questions
- Who Will See a Reputation?
- How Will You Use Reputation to Modify Your Site’s Output?
- Content Reputation Is Very Different from Karma
- Reputation Display Formats
- Reputation Display Patterns
- Practitioner’s Tips
- Going Beyond Displaying Reputation
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Chapter 8 Using Reputation: The Good, The Bad, and the Ugly
- Up with the Good
- Down with the Bad
- Out with the Ugly
- Teach Your Users How to Fish
- Reputation Is Identity
- Putting It All Together
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Chapter 9 Application Integration, Testing, and Tuning
- Integrating with Your Application
- Testing Your System
- Tuning Your System
- Learning by Example
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Chapter 10 Case Study: Yahoo! Answers Community Content Moderation
- What Is Yahoo! Answers?
- Initial Project Planning
- Objects, Inputs, Scope, and Mechanism
- Displaying Reputation
- Using Reputation: The…Ugly
- Application Integration, Testing, and Tuning
- Deployment and Results
- Operational and Community Adjustments
- Adieu
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Appendix The Reputation Framework
- Reputation Framework Requirements
- Framework Designs
- Your Mileage May Vary
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Appendix Related Resources
- Further Reading
- Recommender Systems
- Social Incentives
- Patents
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Colophon
Product Details
- Title:
- Building Web Reputation Systems
- By:
- Randy Farmer, Bryce Glass
- Publisher:
- O'Reilly Media / Yahoo Press
- Formats:
-
- Ebook
- Safari Books Online
- Print Release:
- March 2010
- Ebook Release:
- March 2010
- Pages:
- 336
- Print ISBN:
- 978-0-596-15979-5
- | ISBN 10:
- 0-596-15979-X
- Ebook ISBN:
- 978-1-4493-8256-8
- | ISBN 10:
- 1-4493-8256-8
Customer Reviews
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