Description
Once in a generation, a book comes along that transforms the business landscape. Company strategy typically has been planned by corporate chiefs in annual meetings, and then dictated to managers to carry out. In The New How, Nilofer Merchant shows corporate directors, executives, and managers that the best way to create a winning strategy is to include employees at all levels, helping to create strategy they not only believe in, but are also equipped to implement.
Table of Contents
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Chapter 1 System Overload
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Blaming People Only Works for So Long
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The Three Systemic Patterns
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The Telltale Signs
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Strategy in the Organizational System
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Naming the Systemic Issues Lets Us Fix Them
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"Being" Collaborators
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Chapter 2 Each of Us
- When Individuals Step Up Their Game, the Overall Game Gets Better
- Perspective Change
- Beyond the Title
- Each of Us: Co-Creator
- Five Practices for Busting Out
- Sitting Forward, Going Forward
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Chapter 3 As We Lead
- Enabling Organizational Velocity
- The End of the Era of the Chief of Answers
- The Goal Is Repeated Wins
- Transitioning to the Un-Hero
- The Seven Responsibilities
- Be a Collaborative Leader
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The QuEST Process for Collaborative Strategy
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Chapter 4 Phase I: Question
- Know What We Need to Ask and Answer
- How It All Works
- Sequences of the Question Phase
- The Goal: Getting Shared Understanding
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Chapter 5 Phase II: Envision
- Create Options That Matter and Know Why They Matter
- How to Do It
- Envision Roles and Responsibilities
- The Goal: Achieving Viable Options That People Believe In
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Chapter 6 Phase III: Select
- Killing Off Bad Ideas So Good Ideas Can Thrive
- Selecting "The One"
- MurderBoarding: What Is It?
- Steps to MurderBoarding
- Select Roles and Responsibilities
- Sequences of Select
- The Goal: Selecting a Winning Strategy
- Moving On
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Chapter 7 Phase IV: Take
- Eliminate Gaps by Owning Outcome
- The Goal: Taking Ownership
- Wrapping Up
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Foundations to Successful Collaborative Organizations
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Chapter 8 Collaborating to Win
- What Makes It Work Inside the Corporation Context
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Epilogue: It's What We Make of It
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Acknowledgments
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Appendix Tools
- Tips for Interviewing
- Building a Findings Framework
- Speaking Truth with Clarity and Power
- Tips for Criteria Development
- Generating Options
- Burning the Boat
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Appendix Resources
- Strategy
- Collaboration Trends and Tools
- Leadership
- Tough Conversations
- Creativity
- Facilitation
- Decision Making
- Change Management
- Listening
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Notes
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Colophon
Product Details
- Title:
- The New How
- By:
- Nilofer Merchant
- Publisher:
- O'Reilly Media
- Formats:
-
- Ebook
- Safari Books Online
- Print Release:
- December 2009
- Ebook Release:
- December 2009
- Pages:
- 288
- Print ISBN:
- 978-0-596-15625-1
- | ISBN 10:
- 0-596-15625-1
- Ebook ISBN:
- 978-0-596-80720-7
- | ISBN 10:
- 0-596-80720-1
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