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Description

Once in a generation, a book comes along that transforms the business landscape. Company strategy typically has been planned by corporate chiefs in annual meetings, and then dictated to managers to carry out. In The New How, Nilofer Merchant shows corporate directors, executives, and managers that the best way to create a winning strategy is to include employees at all levels, helping to create strategy they not only believe in, but are also equipped to implement.

Full Description
Table of Contents
  1. Chapter 1 System Overload

    1. Blaming People Only Works for So Long

    2. The Three Systemic Patterns

    3. The Telltale Signs

    4. Strategy in the Organizational System

    5. Naming the Systemic Issues Lets Us Fix Them

  2. "Being" Collaborators

    1. Chapter 2 Each of Us

      1. When Individuals Step Up Their Game, the Overall Game Gets Better
      2. Perspective Change
      3. Beyond the Title
      4. Each of Us: Co-Creator
      5. Five Practices for Busting Out
      6. Sitting Forward, Going Forward
    2. Chapter 3 As We Lead

      1. Enabling Organizational Velocity
      2. The End of the Era of the Chief of Answers
      3. The Goal Is Repeated Wins
      4. Transitioning to the Un-Hero
      5. The Seven Responsibilities
      6. Be a Collaborative Leader
  3. The QuEST Process for Collaborative Strategy

    1. Chapter 4 Phase I: Question

      1. Know What We Need to Ask and Answer
      2. How It All Works
      3. Sequences of the Question Phase
      4. The Goal: Getting Shared Understanding
    2. Chapter 5 Phase II: Envision

      1. Create Options That Matter and Know Why They Matter
      2. How to Do It
      3. Envision Roles and Responsibilities
      4. The Goal: Achieving Viable Options That People Believe In
    3. Chapter 6 Phase III: Select

      1. Killing Off Bad Ideas So Good Ideas Can Thrive
      2. Selecting "The One"
      3. MurderBoarding: What Is It?
      4. Steps to MurderBoarding
      5. Select Roles and Responsibilities
      6. Sequences of Select
      7. The Goal: Selecting a Winning Strategy
      8. Moving On
    4. Chapter 7 Phase IV: Take

      1. Eliminate Gaps by Owning Outcome
      2. The Goal: Taking Ownership
      3. Wrapping Up
  4. Foundations to Successful Collaborative Organizations

    1. Chapter 8 Collaborating to Win

      1. What Makes It Work Inside the Corporation Context
    2. Epilogue: It's What We Make of It

    3. Acknowledgments

    4. Appendix Tools

      1. Tips for Interviewing
      2. Building a Findings Framework
      3. Speaking Truth with Clarity and Power
      4. Tips for Criteria Development
      5. Generating Options
      6. Burning the Boat
    5. Appendix Resources

      1. Strategy
      2. Collaboration Trends and Tools
      3. Leadership
      4. Tough Conversations
      5. Creativity
      6. Facilitation
      7. Decision Making
      8. Change Management
      9. Listening
    6. Notes

  1. Colophon

View Full Table of Contents
Product Details
Title:
The New How
By:
Nilofer Merchant
Publisher:
O'Reilly Media
Formats:
  • Print
  • Ebook
  • Safari Books Online
Print Release:
December 2009
Ebook Release:
December 2009
Pages:
288
Print ISBN:
978-0-596-15625-1
| ISBN 10:
0-596-15625-1
Ebook ISBN:
978-0-596-80720-7
| ISBN 10:
0-596-80720-1
Customer Reviews
About the Author
  1. Nilofer Merchant

    Nilofer Merchant, CEO, strategist, and author, is a leading authority on creating business strategy to achieve success. She has honed her unique, collaborative approach to solving tough problems while working with and for companies like Adobe, Apple, Nokia, HP and others.

    As Rubicon's founder and CEO, Nilofer leads a distinguished team of hands-on operational veterans. Her firm works with global corporations such as Hewlett-Packard, Pinnacle, Logitech, Openwave, Symantec, among others, to create solutions to win markets.

    Nilofer's keynote presentations attract SRO crowds at business leadership events, technology expos, women's conferences, and universities, ranging from AjaxWorld, CTIA, and PBWC, to Stanford. She's won multiple awards for her insights on applying strategic thinking and innovation, and has been quoted or published in major business publications such as BusinessWeek, Entrepreneur, Fortune, and The Wall Street Journal.

    She has earned an MBA from Santa Clara University, a BS in Economics from University of San Francisco, and is a certified by Interaction Associates as an Instructor of Facilitative Leadership.

    View Nilofer Merchant's full profile page.

  • Book cover of The New How