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From the creators of Yahoo!'s Design Pattern Library, Designing Social Interfaces provides you with more than 100 patterns, principles, and best practices, along with salient advice for many of the common challenges you'll face when starting a social website. Christian Crumlish and Erin Malone share hard-won insights into what works, what doesn't, and why. You'll learn how to balance opposing factions and grow healthy online communities by co-creating them with your users.

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Table of Contents
  1. What Are Social Patterns?

    1. Chapter 1 Mommy, What's a Social User Experience Pattern?

      1. A Little Social Backstory...
      2. What Do We Mean by Principle, Best Practice, and Patterns?
      3. So, That's All the Little Parts: Now What?
      4. Further Reading
    2. Chapter 2 Social to the Core

      1. Deliberately Leave Things Incomplete
      2. Palimpsest
      3. Social but Not Social Only
      4. Talk Like a Person!
      5. Conversation
      6. Self-Deprecating Error Message
      7. Ask Questions
      8. Your Versus My
      9. No Joking Around
      10. Don't Break Email!
      11. Be Open
      12. Learn from Games
      13. Cargo Cult Anti-Pattern
      14. Respect the Ethical Dimension
      15. Further Reading
  2. I Am Somebody

    1. Chapter 3 You're Invited!

      1. Engagement
      2. Sign-up or Registration
      3. Sign In
      4. Sign-In Continuity
      5. Sign Out
      6. Invitations
      7. Receive Invitation
      8. Send Invitation
      9. The Password Anti-Pattern
      10. Authorize
      11. Private Beta
      12. Welcome Area
      13. Reengagement
      14. Further Reading
    2. Chapter 4 Where's the Rest of Me?

      1. Identity
      2. Profile
      3. Testimonials (or Personal Recommendations)
      4. Personal Dashboard
      5. Reflectors
      6. Identity Cards or Contact Cards
      7. Attribution
      8. Avatars
      9. Further Reading
    3. Chapter 5 We Are Here! We Are Here! We Are Here!

      1. A Brief History of Online Presence
      2. Presence Actions and Facets
      3. Availability
      4. Buddy List
      5. Activity Streams
      6. Microblogging
      7. Updates
      8. Updates Opt-in Disclosure
      9. Keep Company
      10. Further Reading
    4. Chapter 6 Would You Buy a Used Car from This Person?

      1. Reputation Influences Behavior
      2. Competitive Spectrum
      3. Levels
      4. Named Levels
      5. Numbered Levels
      6. Labels
      7. Awards
      8. Collectible Achievements
      9. Peer-to-Peer Awards
      10. Rankings
      11. Point
      12. Leaderboard
      13. Top X
      14. Tools for Monitoring Reputation
      15. Friend Ranking
      16. Further Reading
  3. Objects of My Desire

    1. Chapter 7 Hunters Gather

      1. Collecting
      2. Saving
      3. Favorites
      4. Displaying
      5. Add/Subscribe
      6. Tagging
      7. Find with Tags
      8. Tag Cloud
      9. Further Reading
    2. Chapter 8 Share and Share Alike

      1. Organic "Word of Mouth"
      2. Tools for Sharing
      3. Bookmarklet
      4. Send/Share Widget
      5. Private Sharing
      6. Send This
      7. Casual Privacy
      8. Share Application
      9. Give Gift
      10. Public Sharing
      11. Share This
      12. Embedding
      13. Further Reading
    3. Chapter 9 The Megalophone

      1. Broadcasting
      2. Blogs: Presentation
      3. Blogs: Ownership
      4. Microblogging
      5. Publishing
      6. Lifecycle
      7. Terms of Service
      8. Further Reading
    4. Chapter 10 Long-Time Listener, First-Time Caller

      1. Soliciting Feedback
      2. Vote to Promote
      3. Thumbs Up/Down Ratings
      4. Ratings (Stars or 1–5)
      5. Comments
      6. Reviews
      7. Soliciting Feedback
      8. Further Reading
    5. Chapter 11 Watson, Come Quick!

      1. Synchronous Versus Asynchronous Communication
      2. Sign In to Participate
      3. Communicating
      4. Forums
      5. Public Conversation
      6. Private Conversation
      7. Group Conversation
      8. Arguments
      9. Further Reading
    6. Chapter 12 Barnraising

      1. Collaboration
      2. Manage Project
      3. Voting
      4. Collaborative Editing
      5. Edit This Page
      6. The Wiki Way
      7. Crowdsourcing
      8. Further Reading
    7. Chapter 13 Social Media Junkies Unite!

      1. Keeping Up
      2. Tuning In
      3. Following
      4. Filtering
      5. Recommendations
      6. Social Search
      7. Real-Time Search
      8. Conversational Search
      9. Pivoting
      10. Further Reading
  4. A Beautiful Day in the Neighborhood

    1. Chapter 14 One of Us, One of Us

      1. Relationships
      2. Find People
      3. Adding Friends
      4. Circles of Connections
      5. Publicize Relationships
      6. Unfriending
      7. The Ex-Boyfriend Anti-Pattern
      8. Groups
      9. Further Reading
    2. Chapter 15 Good Cop, Bad Cop

      1. Community Management
      2. Collective Governance
      3. Group Moderation
      4. Collaborative Filtering
      5. Report Abuse
      6. What's the Story?
      7. Further Reading
    3. Chapter 16 Where in the World?

      1. The Local Connection
      2. Being Local
      3. Face-to-Face Meeting
      4. Party
      5. Calendaring
      6. Reminding
      7. Geo-Tagging
      8. Geo-Mapping
      9. Neighborhood
      10. Mobile and Location
      11. Further Reading
  5. But Wait...There's More!

    1. Chapter 17 Open for Business

      1. Play Well with Others
      2. Opening Out
      3. Badging
      4. Open Standards (Semantics and Microformats)
      5. Opening In
      6. Import
      7. Hosted Modules
      8. Going Both Ways
      9. Open APIs
      10. Honest Broker
      11. Further Reading
    2. Chapter 18 Other Contexts

      1. Thinking Mobile
      2. Inside the Enterprise
      3. What's Age Got to Do with It?
      4. For the Win
      5. Further Reading
  1. Epilogue

    1. And in the End...

  2. Colophon

View Full Table of Contents
Product Details
Title:
Designing Social Interfaces
By:
Christian Crumlish, Erin Malone
Publisher:
O'Reilly Media
Formats:
  • Print
  • Ebook
  • Safari Books Online
Print Release:
September 2009
Ebook Release:
September 2009
Pages:
520
Print ISBN:
978-0-596-15492-9
| ISBN 10:
0-596-15492-5
Ebook ISBN:
978-0-596-80612-5
| ISBN 10:
0-596-80612-4
Customer Reviews
About the Authors
  1. Christian Crumlish

    Christian Crumlish is the curator of the Yahoo! Design Pattern Library and has been designing and writing about online user experiences since 1994. He is a director of the Information Architecture Institute and co-chair of the monthly BayCHI program.

    He is the author of The Power of Many and is writing a book called Designing Social Interfaces for O'Reilly Media with Erin Malone. He studied philosophy at Princeton and painting at the San Francisco School of Art, and lives in Oakland, California, with his wife, Briggs, and his cat, Fraidy.

    View Christian Crumlish's full profile page.

  2. Erin Malone

    Erin Malone is Principal with Tangible UX, and has over 20 years of experience leading design teams and developing social experiences as well as web and software applications and system-wide solutions. Prior to Tangible, she spent 4 years at Yahoo! leading the Platform User Experience Design team where they were responsible for building the Yahoo! Design Pattern Library and for providing design expertise to the popular YUI (Yahoo! User Interface Library). Additionally, Erin led the redesign of the Yahoo! Developer Network, oversaw the redesign of Yahoo!'s registration system, developed the ux team's intranet and worked on other cross-company initiatives.

    Before Yahoo!, she was a Design Director at AOL, Creative Director at AltaVista, and chief Information Architect for Zip2. Erin was the founding editor-in-chief of Boxes and Arrows and is the author of several articles on interaction design history, design management, and is a founding member of the IA Institute. She is currently working on the book Designing Social Interfaces with Christian Crumlish for O'Reilly Media.

    View Erin Malone's full profile page.

Colophon

The image on the cover of Designing Social Interfaces is a king bird of paradise (Cicinnurus regius). Members of the Paradisaeidae family, these small passerine birds can be found on the New Guinea mainland and on the surrounding islands of Aru, Missol, Salawati, and Yapen. They inhabit lowland rainforests and build their nests in tree cavities. Their diet consists of fruit and insects.

The smallest and most vividly colored of the birds of paradise, the king bird of paradise has been called a "living gem." Males are a brilliant red with a white underside, a green band across the chest, and a black spot above each eye. They are further distinguished by two long, wirelike tailfeather shafts tipped with a swirl of emerald-green feathers. By contrast, females are a subdued shade of olive or brown with a buff-colored chest. Both sexes have blue legs and feet and are on average six to seven inches long (not including the males' tailfeathers, which can be as long as their bodies).

The colorful feathers of birds of paradise were popular in women's fashion over a century ago, and in fact, their population was almost decimated in the late 1800s due to the practice of using the feathers to decorate women's hats. As many as 50,000 skins were exported each year until the 1920s, when exportation of the birds out of New Guinea was prohibited. Although the skins and feathers of male king birds of paradise are still sometimes used by native New Guineans in their dress and rituals, the species is abundant and no longer at risk of extinction.

  • Book cover of Designing Social Interfaces