1. Chapter 1 The Fundamentals

   1. What's New in Outlook 2003?

   2. Starting Outlook

   3. Understanding the Outlook Screen

   4. Using the Navigation Pane

   5. Using Menus

   6. Using Toolbars

   7. Filling Out Dialog Boxes

   8. Keystroke and Right Mouse Button Shortcuts

   9. Composing and Sending E-mail

   10. Receiving E-mail

   11. Cutting, Copying, and Pasting Text

   12. Creating an Appointment

   13. Viewing the Calendar

   14. Editing and Rescheduling Appointments

   15. Using the Contacts List

   16. Viewing, Editing, and Deleting Contacts

   17. Using the Tasks List

   18. Using Notes

   19. Working with Outlook Today

   20. Getting Help

   21. Changing the Office Assistant and Using the Help Button

   22. Printing an Item

   23. Exiting Microsoft Outlook

   24. Chapter One Review

2. Chapter 2 Using E-mail

   1. Composing and Sending E-mail

   2. Specifying Message Options

   3. Receiving and Sorting Messages

   4. Replying to a Message

   5. Forwarding a Message

   6. Checking Your Spelling

   7. Inserting a Hyperlink

   8. Attaching a File to a Message

   9. Opening an Attachment

   10. Finding Messages

   11. Deleting Messages

   12. Exploring the Folder List

   13. Using Outlook Web Access

   14. Chapter Two Review

3. Chapter 3 Using the Address Book

   1. Introduction to the Address Book

   2. Adding New Entries

   3. Searching the Address Book and Editing Entries

   4. Creating a Distribution List

   5. Deleting Contacts and Distribution Lists

   6. Chapter Three Review

4. Chapter 4 Using the Contacts List

   1. Adding a Contact

   2. Editing and Deleting Contacts

   3. Adding an E-mail Sender to the Contacts List

   4. Mapping a Contact's Address on the Internet

   5. Changing Views

   6. Using the Actions Menu

   7. Printing the Contacts List

   8. Chapter Four Review

5. Chapter 5 Using the Calendar

   1. Scheduling an Appointment

   2. Viewing the Calendar

   3. Editing and Rescheduling Appointments

   4. Scheduling an Event

   5. Setting Reminders

   6. Copying Appointments

   7. Configuring Calendar Options

   8. Working with Recurring Appointments

   9. Printing the Calendar

   10. Color-Coding Appointments

   11. Changing Calendar Views

   12. Arranging Appointments and Events

   13. Viewing the TaskPad

   14. Viewing Calendars Side by Side

   15. Chapter 5 Review

6. Chapter 6 Using the Tasks List

   1. Using the Tasks List

   2. Creating a Recurring and Regenerating Task

   3. Changing Task Views

   4. Arranging Tasks

   5. Chapter Six Review

7. Chapter 7 Using the Journal

   1. Recording Items in the Journal Automatically

   2. Viewing the Journal

   3. Manually Creating a Journal Entry

   4. Opening, Modifying, and Deleting a Journal Entry

   5. Creating Journal Entries Related to a Contact

   6. Changing Journal Views

   7. Chapter Seven Review

8. Chapter 8 Advanced E-mail Features

   1. Saving Unfinished Messages (Drafts)

   2. Recalling a Message

   3. Using the Out of Office Assistant

   4. Using Stationery

   5. Creating a Signature

   6. Inserting a Signature

   7. Dealing with Junk E-Mail

   8. Adding Names to the Blocked and Safe Senders Lists

   9. Formatting Fonts

   10. Changing the Message Format and Using Word

   11. Viewing the Mail Window

   12. Changing Views

   13. Changing E-mail Options

   14. Changing Outlook's Security Settings

   15. Chapter Eight Review

9. Chapter 9 Organizing and Finding Information

   1. Working with Outlook Data Files

   2. Finding Information

   3. Using the Advanced FindAdvanced Find

   4. Using Folders to Organize Information

   5. Creating a Folder

   6. Renaming, Copying, Moving, and Deleting a Folder

   7. Using and Creating Search Folders

   8. Modifying and Deleting Search Folders

   9. Selecting Multiple Items

   10. Flagging Items

   11. Using Categories

   12. Creating a Rule by Example

   13. Creating a Rule with the Rules Wizard

   14. Managing Rules

   15. Using Grouped Views

   16. Filtering Information

   17. Color-Coding E-mail Messages

   18. Sorting Information

   19. Adding Fields to a View

   20. Creating a Custom View

   21. Closing an Outlook Data File

   22. Chapter Nine Review

10. Chapter 10 Collaborating with Other Users

    1. Planning a Meeting

    2. Respond to a Meeting Request

    3. Checking Responses to a Meeting Request

    4. Creating and Working with Group Schedules

    5. Set Free/Busy Options and Publishing Your Calendar on the Internet

    6. Sharing Your Calendar and Other Outlook Folders

    7. Opening a Shared Calendar

    8. Giving Delegate Permissions

    9. Open Shared Folders Automatically

    10. Taking a Vote

    11. Responding to and Tracking Votes

    12. Assigning buttonsTasks to Another User

    13. Sending a Status Report

    14. Working with Public Folders

    15. Adding a New Item to a Public Folder

    16. Replying to Items in a Public Discussion Folder

    17. Chapter Ten Review

11. Chapter 11 Advanced Topics

    1. Customizing Outlook's Toolbar

    2. Using the Tools Together

    3. Sending Faxes

    4. Manually Archiving Information

    5. Retrieving Archived Items

    6. Using AutoArchive

    7. Importing Information

    8. Exporting Information

    9. Starting Outlook Automatically When Windows Starts

    10. Accessing Your Outlook E-mail on an E-mail Service

    11. Chapter Eleven Review

1. Colophon

Our look is the result of reader comments, our own experimentation, and feedback from distribution channels. Distinctive covers complement our distinctive approach to technical topics, breathing personality and life into potentially dry subjects. Mary Brady was the production editor and the proofreader for Outlook 2003 Personal Trainer. Philip Dangler and Claire Cloutier provided quality control. Julie Hawks wrote the index.

The cover image of the comic book hero is an original illustration by Lou Brooks. The art of illustrator Lou Brooks has appeared on the covers of Time and Newsweek eight times, and his logo design for the game Monopoly is used throughout the world to this day. His work has also appeared in just about every major publication, and it has been animated for MTV, Nickelodeon, and HBO.

Emma Colby designed and produced the cover of this book with Adobe InDesign CS and Photoshop CS. The typefaces used on the cover are Base Twelve, designed by Zuzana Licko and issued by Emigre, Inc., and JY Comic Pro, issued by AGFA Monotype.

Melanie Wang designed the interior layout. Emma Colby designed the CD label. This book was converted by Andrew Savikas and Joe Wizda to FrameMaker 5.5.6 with a format conversion tool created by Erik Ray, Jason McIntosh, Neil Walls, and Mike Sierra that uses Perl and XML technologies. The typefaces are Minion, designed by Robert Slimbach and issued by Adobe Systems; Base Twelve and Base Nine; JY Comic Pro; and TheSansMono Condensed, designed by Luc(as) de Groot and issued by LucasFonts.

The technical illustrations that appear in the book were produced by Robert Romano and Jessamyn Read using Macromedia FreeHand MX and Adobe Photoshop CS.