Errata

Asterisk: The Definitive Guide

Errata for Asterisk: The Definitive Guide, Fifth Edition

Submit your own errata for this product.

The errata list is a list of errors and their corrections that were found after the product was released. If the error was corrected in a later version or reprint the date of the correction will be displayed in the column titled "Date Corrected".

The following errata were submitted by our customers and approved as valid errors by the author or editor.

Color key: Serious technical mistake Minor technical mistake Language or formatting error Typo Question Note Update

Version Location Description Submitted By Date submitted Date corrected
Other Digital Version
256-258
Creating a Simple ACD Queue 6th paragraph example

writed as:
$ sudo touch -u asterisk queues.conf

must be:
$ sudo -u asterisk touch queues.conf

Note from the Author or Editor:
Submitter is correct, and proposed correction is what is needed.

Thanks!

Jim

 Miguel E. Perez Cabrera  Aug 10, 2020 
Other Digital Version
256-258
Creating a Simple ACD Queue 7th paragraph example

Write as (missing open parentesis after VALUES):
INSERT INTO `asterisk`.`queues` (name,strategy,joinempty,leavewhenempty,ringinuse,autofill,musiconhold, \
monitor_format,monitor_type) VALUES 'sales','rrmemory','unavailable,invalid,unknown','unavailable,invalid,unknown','no','yes',\
'default','wav','MixMonitor'), ('support','rrmemory','unavailable,invalid,unknown','unavailable,invalid,unknown','no',\
'yes','default','wav' ,'MixMonitor') ;

Must be:
INSERT INTO `asterisk`.`queues` (name,strategy,joinempty,leavewhenempty,ringinuse,autofill,musiconhold, \
monitor_format,monitor_type) VALUES ('sales','rrmemory','unavailable,invalid,unknown','unavailable,invalid,unknown','no','yes',\
'default','wav','MixMonitor'), ('support','rrmemory','unavailable,invalid,unknown','unavailable,invalid,unknown','no',\
'yes','default','wav' ,'MixMonitor') ;

Note from the Author or Editor:
The submitter describes the fix perfectly.

 Miguel E. Perez Cabrera  Aug 10, 2020 
Other Digital Version
260-261
Creating a Simple ACD Queue after: Save and reload your queue configuration from the Asterisk CLI:

By said Other Digital version, I mean Google Play Book version.

writed as:
*CLI> queues reload

must be:
*CLI> queue reload

Note from the Author or Editor:
Thanks for submitting this!

You are correct and we'll get that sorted out in future printings.

Regards,

Jim

 Miguel E Perez Cabrera  Aug 11, 2020