Errata

Revision History for the Second Edition:

should read

Revision History for the First Edition:

The sentence says, "We’ll start with an overview, then move on to the theory and deep dives into practical examples."

This should instead say, "We’ll start with an overview, then move on to the theory and deep DIVE into practical examples."

Note from the Author or Editor:
Yes, this should be changed from dives to dive.

The sentence says,"From my experience, like with many new services, the minimum viable product (MVP) approach applies to these new bots—start with single focused value proposition and grow from there."

The end of the sentence should say, "—start with a single focused value proposition and grow from there."

Note from the Author or Editor:
Replace:
"start with single focused value proposition and grow from there."
with:
"start with a single focused value proposition and grow from there."

The sentence says, "As bot are more limited in the richness of their interface than web or mobile apps, it is important to be very clear about what functionality the bot exposes and provide ways to educate the users on how to invoke that functionality as part of the conversation."

The sentence should start with, "As bots are more limited in the richness of their interface than web or mobile apps..."

Note from the Author or Editor:
Replace:
"As bot are more limited in the richness of their interface than web or mobile apps"

with:
"As bots are more limited in the richness of their interface than web or mobile apps"

The sentence says, "As a first step your design exploration, you will need to define your bot’s purpose and core functionality."

This should instead say, "As a first step in your design exploration, you will need to define your bot’s purpose and core functionality."

Note from the Author or Editor:
Replace:
"As a first step your design exploration, you will need to define your bot’s purpose and core functionality."
with:
"As a first step in your design exploration, you will need to define your bot’s purpose and core functionality."

The sentence says, "Humans might make the cost of operating your bots much higher, and you will need to manage user expectations around how fast can they get their service."

The end of the sentence should instead say, "Humans might make the cost of operating your bots much higher, and you will need to manage user expectations around how fast they can get their service."

Note from the Author or Editor:
Replace:
"Humans might make the cost of operating your bots much higher, and you will need to manage user expectations around how fast can they get their service."
with:
"Humans might make the cost of operating your bots much higher, and you will need to manage user expectations around how fast they can get their service."

The final sentence says, "Once users discoverer and connect to your bot..."

This should say, "Once users discover and connect to your bot..."

Note from the Author or Editor:
Replace:
"Once users discoverer and connect to your bot"
with:
"Once users discover and connect to your bot"

The sentence says, "Because the Slack API lets us to add a bot to a channel programmatically, ..."

This should instead say, Because the Slack API lets us add a bot to a channel programmatically, ..."

Note from the Author or Editor:
Replace:
"Because the Slack API lets us to add a bot to a channel programmatically"
With:
"Because the Slack API lets us add a bot to a channel programmatically"

The paragraph ends with, "We will design each step in this process, learning and improve each step along the way."

This sentence should instead say, "We will design each step in this process, learning and improving each step along the way."

Note from the Author or Editor:
Replace:
"We will design each step in this process, learning and improve each step along the way."
with:
"We will design each step in this process, learning and improving each step along the way."

The third sentence of this paragraph says, "This mean rendering the information in the easiest possible way to digest."

The sentence should instead say, "This means rendering the information in the easiest possible way to digest."

Note from the Author or Editor:
Replace:
"This mean rendering the information in the easiest possible way to digest."

with:
"This means rendering the information in the easiest possible way to digest."

The paragraph ends with the sentence, "You can explore these tools for your prototyping stage, as most of them are really ease to use..."

The sentence should instead say, "You can explore these tools for your prototyping stage, as most of them are really easy to use..."

Note from the Author or Editor:
"You can explore these tools for your prototyping stage, as most of them are really ease to use..." -> "You can explore these tools for your prototyping stage, as most of them are really easy to use..."

Th current text is: "Similarly to on a website (where the goal is, say, completing a purchase or signing up for a service), users may drop off and leave the conversation in the middle"

This sounds a bit wrong to me. Maybe it could be rephrased as "Similarly to a website workflow" or "Similarly to a website" or "Similarly to how it works on a website".

Note from the Author or Editor:
Replace:
"Similarly to on a website (where the goal is, say, completing a purchase or signing up for a service)"
with:
"Similarly to how it works on a website (where the goal is, say, completing a purchase or signing up for a service)"