Blogs

Tags > crm

With good database marketing you can turn your big company into an around-the-corner diner

With a simple CRM system, a hotel made me feel a very well cared "house guest".

Four short links: 5 March 2010

Rapportive -- a simple social CRM built into Gmail. They replace the ads in Gmail with photos, bio, and info from social media sites. (via ReadWrite Web) Best Practices in Web Development with Django and Python -- great set of recommendations. (via Jon Udell's article on checklists) Think Like a Statistician Without The Math (Flowing Data) -- Finally, and...

Four short links: 12 November 2009

Fat Free CRM -- open source (Affero GPL) Ruby on Rails CRM system. Bixo -- open source data mining toolkit that runs as a series of pipes on top of Hadoop. Built on Cascading workflow system for Hadoop that hides MapReduce. (via kdnuggets) Andy Kessler's Keynote at Defrag Stank (Pete Warden) -- I'm sorry to hear it, because I...

Vendor Relationship Management workshop

CRM can offer many valuable benefits, but ultimately the control lies with the vendor. A Vendor Relationship Management workshop at Harvard looked at what it would take to leave control with the customers.

I succeeded to cancel my credit card insurance

Hiring a service is easy, but to cancel it is usually harder than passing your finals and more boring than declaring your taxes. But what if it was an easy thing to do?

Relationship is miles ahead of frequent flyer programs

Many companies think they are investing in the relationship with their clients, but in fact, they are only establishing a points program