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The 7 key features of an online community

Here’s something about the user experience of online communities that you’ve probably never considered: everyone in an online community is having a unique, individualized experience, even though they’re all doing it together. Think about that for a second. Your activity …

Success of a Broadcast Medium: The Muzak Transmission Process

Muzak grew from constant technological innovation and originally succeeded as a broadcast medium using spare spectrum, a business model rarely examined today.

Understanding Web Operations Culture - the Graph & Data Obsession

We’re quite addicted to data pr0n here at Flickr. We’ve got graphs for pretty much everything, and add graphs all of the time. -John Allspaw, Operations Engineering Manager at Flickr & author of The Art of Capacity Planning One of the most interesting parts of running a large website is watching the effects of unrelated events affect user traffic...